After Uninstalling the connections, you can turn any security software off on your computer and your can try disconnecting the USB and trying the install again.ĭid this answer your question? Please click the Accept as Solution button so that others may find the answer as well. If the 2522 shows up, you can right click and uninstall any connections that you see for the printer. You can check for the printer by clicking on the option for imaging devices and Universal Serial Bus Controllers that show up in the device manager list. If the printer does not show up under Imaging Devices or Universal Serial Bus Controllers, the computer is not seeing a connection with that cable. You can try a different USB cable to see if it shows up. In the run box that appears, you can type in devmgmt.msc and then click ok. To open device manager, you can press the Windows key and the letter R key on your keyboard at the same time. In this situation I would suggest checking in your computer's device manager for the printer connection. If the setup is not detecting the printer, it could be caused by a poor connection or a problem with the computer understanding the USB connection for the printer.
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